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FAQ

Frequently asked questions

Answers to the questions we hear most from hvac contractor clients.

Do you charge for a diagnostic visit?

We quote the diagnostic fee up front and apply it toward the repair if you move forward. No surprise charges, ever.

Will you try to repair before recommending a replacement?

Always. We only recommend a new system when a repair isn't safe or cost-effective — and we'll show you the math either way.

Do you offer emergency service?

Yes. No-heat and no-cooling emergencies get same-day priority, including weekends and evenings.

Credentials

Licensed, insured & accredited

Backed by 12+ years of commercial work and the credentials to match.

Licenses & registrations

  • ID Construction Supervisor License (CSL)
  • ID Home Improvement Contractor Registration

Insurance & bonding

  • Fully bonded and insured — general liability, umbrella, and full workers' compensation coverage

Certifications

  • OSHA 30-Hour Construction Safety certified leadership
  • EPA Lead-Safe Certified Firm (RRP)

Memberships

  • Associated General Contractors of America (AGC) member
  • Better Business Bureau — A+ Accredited

Where we work

Areas we serve

Based in Boise, we serve commercial and residential clients across Greater Boise and the surrounding communities. Projects outside this radius are considered case by case — call us to talk it through.

  • Boise
  • Greater Boise
  • the Boise metro area

Ready to start your project?

Tell us what you have in mind and we’ll put together a clear, no-obligation estimate for Boise, Greater Boise, the Boise metro area.

Wayfound Studio

We designed this concept for TrueNorth Heating & Cooling.

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A concept preview by Wayfound — not TrueNorth Heating & Cooling’s live site.