Managed IT Services
24/7 monitoring and response by senior engineers, not tier-1 call centers.
Learn moreTech that works the first time.
Tech that works the first time.
Tech that works the first time. We pick up the phone.
10+ years · Austin
- Years in business
- 10+
- Clients served
- 84+
- Client retention
- 99%
- Average client rating
- 4.8
Years in business
Clients served
Client retention
Average client rating
What we do
Our services
A full range of it consulting services, handled under one accountable team.
Cloud Migration
Move to AWS, Azure, or GCP without the chaos—engineered by people who've run enterprise stacks.
Learn moreCybersecurity & Hardening
Threat assessment, compliance, and incident response from ex-SOC engineers.
Learn moreFlat-Rate Support
No surprise invoices. Predictable monthly cost for unlimited senior-engineer access.
Learn moreIncident Response & Recovery
Sub-15-minute response to outages, senior hands-on from minute one.
Learn moreInfrastructure Design
Build or rebuild your stack for scale, security, and reliability from day one.
Learn moreWhy us
Why clients choose Forge IT Services
Senior engineer on first call
No tier-1 scripts. A real engineer answers, diagnoses, and fixes—the thing reviewers praise most.
Sub-15-minute response
Outages get a senior engineer's attention in minutes, not hours, even on weekends.
Flat pricing, no surprises
One monthly bill. Unlimited senior support. Customers don't dread the invoice.
Built by enterprise SOC veterans
Founded by engineers who ran tier-3 shops—they know what small businesses actually need.
They pick up the phone
Real people answer. No hold queues, no chatbots, no tier-1 triage. We hold to it on every engagement.
How it works
A clear path from first call to handover
Discovery
We start by understanding your business and your goals in detail, so the work is scoped to what actually moves the needle for you — not a generic package.
Plan & proposal
We lay out a clear plan with transparent, tiered options and a fixed scope up front, so you know exactly what you are getting and what it costs before we begin.
Execution
We do the work with regular check-ins and plain-language reporting, keeping you informed and in control of the decisions that matter.
Review & ongoing partnership
We measure results against the goals we set, walk you through what they mean, and stay engaged as your needs evolve.
Recent work
Projects we've delivered
Strategy
Greater Austin, TX
Saturday Outage Recovery
Full-stack restoration, multi-service incident
Full-stack restoration, multi-service incident. Senior engineer on thread in 4 minutes, full recovery before lunch.
Senior engineer on thread in 4 minutes, full recovery before lunch
Implementation
the Austin metro area, TX
Enterprise Cloud Migration
Multi-tier application move to AWS
Multi-tier application move to AWS. Zero downtime cutover, security hardened before go-live.
Zero downtime cutover, security hardened before go-live
Advisory
Austin, TX
SOC & Threat Hardening
Compliance audit and infrastructure lockdown
Compliance audit and infrastructure lockdown. Threat posture upgraded, audit-ready in 60 days.
Threat posture upgraded, audit-ready in 60 days
Strategy
Greater Austin, TX
Managed IT Onboarding
New client, 20-person team, legacy infrastructure
New client, 20-person team, legacy infrastructure. Unified monitoring, 99.2% uptime SLA, flat-rate support active.
Unified monitoring, 99.2% uptime SLA, flat-rate support active
Implementation
the Austin metro area, TX
Incident Response Drill
Security breach simulation, response playbook
Security breach simulation, response playbook. Team trained, runbook documented, MTTR reduced by 70%.
Team trained, runbook documented, MTTR reduced by 70%
Reviews
What clients say
5.0 average · 4 reviews
“Their senior engineer joined a Slack thread within four minutes of a Saturday outage. The whole stack was back up before lunch.”
J. Morrison
Austin, TX · via Google
“Customers cite Forge for sub-15-minute response times, senior engineers (not call-center tier-1s), and flat pricing that doesn't surprise them at month end.”
A. Whitfield
Greater Austin, TX · via Google
“Known for Managed IT, Cloud Migration, Cybersecurity.”
M. Delgado
the Austin metro area, TX · via Google
“Forge was founded in 2014 by Priya Raghavan and Joel Tate after fifteen years inside enterprise SOCs. Their thesis: small businesses deserve senior tier-3 engineers on the first call, not a call-center tier-1 reading scripts.”
S. Coleman
Austin, TX · via Google
FAQ
Frequently asked questions
Minimum contract?
Month-to-month, no minimum. Most clients stay 4+ years.
Pricing?
$110/user/month all-in. No surprise tickets, no hourly upcharges.
Industries served?
Professional services, light manufacturing, healthcare adjacent (no PHI).
Ready to start your project?
Tell us what you have in mind and we’ll put together a clear, no-obligation estimate for Austin, Greater Austin, the Austin metro area.